Professional Indemnity insurance provides essential financial cover and protection Debt Collectors in the event a claim is made against them for an error or omission that may make during the course of their work. A debit collector is a profession who is in charge of and responsible for the collection of money that someone may owe. If a business, individual or company is owed money and has been paid through normal channels they can entrust the professional services of a Debt collector to act on their behalf and retrieve the money owed. During this they will need to carry out some or all of the following activities: • Identification of slow accounts and the implementation of action plans • Acting responsibly and ethically in the course of their work • Dealing with and looking after customers to maintain a high enough level of service • The chasing of outstanding debts from customers and meeting given targets • Allocation of paid debt to show an accurate account statement for a customer • Appropriate communication with customers, over the phone, by email or face to face With this magnitude of work involved while being a debt collector there is also a magnitude of possibilities where an error or omission could be made. Speaking to people about money can be a very personal and emotional situation, especially when its money someone may owe. Don’t wait, protect yourself now. Click here to get a quote now. Some of the key exposures for debt collector are as follows: • Inappropriate conduct when speaking or communicating with a debtor. E.G. profanity and aggressive behavior • Time delay in executing action towards a debtor • Fraud and mistrust • Failure to maintain good records • Harassing or threatening behavior towards a debtor The above represents some of the key exposure and in no way all of them. If you need more information please contact is directly. Act now. Go to our quotes screen for an instant quote or further information. We understand every situation is different so please fill in your details here or in the form below and someone will be in contact.