Professional Indemnity insurance provides essential financial cover and protection for Travel Agents in the event a claim is made against them for an error or omission that may make during the course of their work.
Planning a trip can be a time consuming, complicated and stressful process. Travel agents simplify this process for their customers in addition to providing advice on locations, options etc. Even with the additional help and professional advice from a Travel Agent it can still be a stressful for time for people. Making sure every detail is perfect and it is a smooth process is in the hands of the Travel Agent.
No matter how experienced or thorough you may be there is always the possibility of making an error or omission somewhere along the way. Click here to get a quote now.
Some of the duties and activities that will be performed by a Travel Agent are:
- Book transportation and hotel reservations on the computer of by phone
- Provide information in the form of brochures or literature on local customs, regulations and points of interest
- Quote and provide costs for travel and accommodation as well as any other bookings required for a trip
- Consulate with customers on location, travel options, dates for travel, financial options and any particular considerations that need to be made
- Described and sell tour packages and promotional travel options offered
With all of these different jobs and applications there is a magnitude of possibilities where a mistake or omission could be made by a Travel Agent that could leave the client financially worse off. If this was to happen the client could make a claim against the Travel Agent for this financial loss. Below is a list of some key exposures for Travel Agents:
- Failure to book hotel reservations or transports as agreed with a client
- Failing to advise a client on VISA or entry requirements for the locations of their travel
- Carelessness in payment collection for an agreed trip
- Poor communication with Clients
The above represents some of the key exposure and in no way all of them. If you need more information please contact is directly.
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